WHAT IF I’M UNHAPPY WITH THE OUTCOME?
Arbitration is a more formal type of ADR which involves a tribunal process and an independent arbitrator who hears both sides of a dispute before coming to a legally binding decision on both parties
The Arbitration Act 1996 and amendment Act 2015 regulates arbitration proceedings in England, Wales and Northern Ireland
The arbitrator makes a firm decision on a case, based on the evidence presented by the parties.
Arbitration is voluntary, so both sides must agree to go to arbitration; they should also agree in advance that they will abide by the arbitrator’s decision.
Any decision made by an arbitrator in the course of arbitration proceedings is legally binding in the same way as a judgment would be. Therefore both parties before proceeding with the process have agreed to be bound by the decision and no access to alternative methods of redress are available afterwards.