How to complain about an online store.
If you have an unresolved complaint with an online store, this page will help you get started.
If you’ve had a dispute with an online retailer and are looking to escalate the complaint for a swift resolution, Consumer Arbitration is here to help you get your dispute resolved. You may have a problem or a dispute with the retailer’s goods/products you purchased or services which you have found to be unsatisfactory. If this is the case, and you have already complained to the retailer, you can use our consumer complaint form to get your complaint process started.