Courier complaints
How to make a complaint about a delivery courier
If you’ve had a dispute with a delivery courier and are looking to escalate the complaint for a swift resolution, Consumer Arbitration is here to help you get your dispute resolved. This page will help you understand how to make a courier complaint. You may have a problem or dispute with a delivery courier service i.e. the package you sent was damaged in transit or the parcel you sent was lost. If this is the case, and you have already complained to a delivery courier service, you can use our ‘Delivery couriers’ complaint form to get your complaint process started.